The Shop and Tell Process
Complimentary Consultation
Could mystery shopping benefit your organization? Contact us for a complimentary consultation to explore the possibilities.
An experienced project manager will listen to your objectives, explain an overview of the Shop and Tell System,
and answer any questions you may have about our services. We'll provide you with a preliminary budget subject to an initial
evaluation including estimated costs for program development, execution and reporting.
Program Development
After reviewing your objectives, outlining the key areas for evaluation, and establishing a budget, our Project Manager
will develop a comprehensive program for managing your Mystery Shopping Program. Your customized program will include a Shopper
Profile, Shopper's Evaluation Form, Reporting Schedule & Analysis Guideline.
Program Initiation
Once you have approved the customized program, our Project Manager will initiate the program.
Reporting & Evaluation
Following the guidelines in your custom program, your project manager will provide you with detailed reports and analysis
of our findings. Your program may then be modified to provide additional focus on strengths and opportunities for improvement.
Call us to discuss your program requirements at 800.650.4570 or complete our online information request form
here.
